Items shipped from MedstatSupplies.com, including C&C Containers/MedSTAT Warehouse, can be returned within 90 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
No item may be returned without a Return Merchandise Authorization (RMA) Number.
An RMA must be requested within 90 days of original purchase. Non-defective items can only be returned if purchased and shipped directly from C&C Containers, LLC. Non-stock items may not be eligible for return or refund. C&C Containers, LLC will not authorize the return of a product that has been opened and/or removed from its original packaging. Returns must be received in resalable condition to qualify for a refund. RMAs expire after 30 days, at which time the customer may request another RMA if within 90 days of original purchase. All returns are subject to a 20% restocking fee and a $12.50 return shipping charge for each parcel.
Once a RMA has been obtained, all warranty and return matters should be sent to:
If you need to begin the return process for an item, please contact us at (706) 858-6260.